Digital Purchases & Refunds

Effective date: 6 October 2026

This policy applies to digital books purchased directly from watda.com.au.

Digital delivery

Digital books are supplied as PDF files.

After completing a purchase, customers receive an order confirmation followed by a separate email containing the download link. Please check your Spam or Junk folder if the download email does not appear.

Download links generally remain active for 24 hours. If a link expires, a refreshed download email can be requested through the Contact page.

Customers are responsible for providing a correct email address and using a device capable of opening PDF files.

Prices and payments

Prices displayed on watda.com.au are in Australian dollars unless otherwise stated.

Payments are processed securely by Squarespace and its payment service providers.

Change-of-mind purchases

Because digital products are supplied electronically and cannot be physically returned, refunds are generally not provided for a change of mind after the download has been delivered or accessed.

This does not limit any rights available under Australian Consumer Law.

Problems with a purchase

Please contact us if:

The wrong file was delivered

The file is damaged or cannot be opened

You were charged more than once for the same purchase

A download link does not work after reasonable troubleshooting

The product does not match its description

We will investigate the issue and, where appropriate, provide a working replacement file, another suitable remedy or a refund.

Nothing in this policy excludes or limits any consumer guarantee, right or remedy that cannot legally be excluded under Australian Consumer Law.

Purchases made through Amazon

Purchases made through Amazon are processed and delivered by Amazon. Amazon’s purchase, delivery and refund policies apply to those orders.

Questions about an Amazon order should be directed to Amazon customer support.

Personal-use licence

Purchasing a digital book gives the customer a personal, non-commercial right to read the file on their own devices.

Digital books may not be copied, uploaded, shared, resold, distributed or made publicly available without written permission from Daniel Wilson Blaze.

Contact

For assistance, please use the Contact page and include:

The name used for the order

The email address used at checkout

The order number, if available

A short description of the problem

We will respond as soon as reasonably possible.